Ä¢¹½´«Ã½

Skip to header Skip to Content Skip to Footer

On-call Personnel

Physical Plant

Explore this page to determine who to contact if a UNCW building or asset is in need of repair. 

Explore this page to determine the best point of contact if you need repair or maintenance performed on a UNCW asset. This page also includes contact information for any emergency repairs. Information specific to elevator repairs can be found at the end of this page.

Who To Call For Help

7:30 AM - 5:00 PM, Monday - Friday (Normal Business Hours)

The best point of contact during normal business hours is the Work Control Desk

Call Work Control at 910.962.3101

Or, Email Work Control at aimworkcontrol@uncw.edu

5:00 PM - 11:00 PM, Monday - Friday

A Nightshift Technician will respond to service calls between 5p.m.-11p.m. M-F 

Call the Nightshift Technician at 910.515.6883

On-Call Contact Phone Tree

The On-Call Contact Phone Tree lists which number to call based on the issue present. If a call is not immediately answered, please leave a message and allow 15 minutes for callback before proceeding to the next number in the list. 

On-call Contact Phone Tree
Contact Phone Tree Electric Fire Alarm Food Services HVAC Locksmith Physical Security Plumbing
1st Call (On-Call Technician) (910) 520-4380 (910) 443-5295 (910) 515-4982 (910) 367-0148 (910) 599-1428 (910) 338-7393 (910) 443-6430
2nd Call (Shop Supervisor) (910) 443-5316 (910) 443-4627 (910) 443-4615 (910) 443-5311 (910) 398-4779 (910) 398-4779 (910) 443-4614
3rd Call (Asst. Director of Physical Plant) (910) 777-9342 (910) 777-9342 (910) 777-9342 (910) 777-9342 (910) 777-9342 (910) 777-9342 (910) 777-9342
4th Call (Director of Physical Plant) (910) 617-0804 (910) 617-0804 (910) 617-0804 (910) 617-0804 (910) 617-0804 (910) 617-0804 (910) 617-0804

Elevator Services

Emergency Elevator Services, Normal Business Hours

For emergency elevator services between 7:30a.m. and 5p.m., contact the Work Control Desk at 910.962.3101.

Emergency Elevator Services, Non-Business Hours

For emergency elevator services outside of normal business hours, contact Campus Police at 910.962.2222.

Non-Emergency Elevator Services, Non-Business Hours

For non-emergency elevator service after hours, contact the Work Control Desk the next business day at 910.962.3101.

Contact The Office Of Facilities

Office of Facilities

Phone: 910.962.3101
Fax: 910.962.4185

Standard Business Hours:

Monday-Friday, 8:00 AM - 5:00 PM

UNCW Office of Facilities Homepage